Why is my imported video playing sideways or upside down?

Originally from ticket #37204.

I'm importing a video into a VizZle activity, but every time I load it into the activity, it turns sideways. I could find any help topics on this; do you know if there is any way to fix it?

Hi Kristie,

Thanks for your email.

I'm sorry for the trouble you're having. Are you importing a video you recorded on an Apple mobile device? We had helped a customer with a similar problem. It seems the .mov media encoding may auto-rotate the video when it is played in Quicktime, but not in other media applications.

Here's a discussion we found on Apple's Support: https://discussions.apple.com/thread/2482492?start=0&tstart=0

In particular:
"JT122333, before I saw your post I did some testing of my own and determined that to have the video import right side up for all the media players on my computer, I had to hold it landscape orientation with _*the +Home Button+ on the right hand side, not the left.*_"

If you would like to rotate the video, here's an article that explains how you can do that: http://www.ehow.com/how_7157584_rotate-mov-files.html.

Please let me know if this helps.

Best,
Joseph

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