Student Player Folder Not Appearing For New Student

Originally from ticket #34935.

Hello, quick Vizzle question. I am setting up an account for a brand new student. I was able to give him a screen name and password, but when I go to give him lessons he doesn't have a student player folder to drop them in. Is there a way to create the folder? In the past the student player folder was there right after I set up the student's account.

Thanks,

-Andrew

...

Hi Andrew,

Thanks for reaching out to us.

I'm sorry for the confusion. In our current version of VizZle, we've updated the folder management system to provide you with more flexibility in assigning lessons to students. To this end, new students do not have any default folders. You can create your own folders using the New Folder button, and make any folder student accessible (so its lessons can be played in VIzZle Player). Here's an article that explains this further: https://monarchteachtech.zendesk.com/entries/60133845-Where-did-the-Student-Player-folder-go-.

Please let me know if this helps.

Regards,
Joseph

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk